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systems fail, and these are mirrored by the

main ways in which cryptographic systems fail. This is

unsurprising, since computer security relies heavily on

cryptography. Things can go wrong because:

• the underlying design is flawed (e.g. a defective cipher),

• the implementation is incorrect (e.g. insufficient key

material is used),

• the system is used wrongly (e.g. users write down their

PINs).

In a seminal paper about the failure of cryptosystems [5],

Ross Anderson shows that problems in implementation and

use seem to be the main reasons for failure, rather than weak

cryptography.

With hindsight, this is perhaps obvious, since they are the two

aspects in which human error is most likely and in which

rigorous peer review is hardest. In the last case, human error

can effectively be guaranteed by cheating or misleading users.

Of course, what this means is that systems which can work

correctly to provide us with safe on-line commerce may fail in

unexpected ways.

Q. But if a system is vulnerable because it doesn’t deal well

with inadvertent or unexpected use, doesn’t that mean the

design is wrong?

A. Perhaps it does. But the PC, and its operating system, is

designed to be a flexible, general-purpose tool which can be

adapted to many tasks, such as word processing, browsing the

Internet, watching movies, making art, designing buildings

and searching for extraterrestrial life. Users are generally free

to add and remove any software they like at any time in order

to enjoy this flexibility.

When you carry out commerce on-line, for

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